Privacy Statement

Hirokawa Technology Privacy Policy

Special Notice

This website is operated by Hirokawa Technology (hereinafter referred to as “the Company”). To ensure appropriate measures are taken to protect your information, we have specifically established “Hirokawa Technology Privacy Policy” (hereinafter simply referred to as “Privacy Policy”). Please note, before using any services from the Company’s website, official WeChat account, or other platforms, please be sure to carefully read and fully understand Hirokawa Technology Privacy Policy. You may only use the Company’s relevant products and services after confirming that you fully understand and agree to the policy. Once you begin using the services on the Company’s platform, you will be regarded to have accepted and acknowledged this statement and the policy contents.

Regarding the Company’s website:

I. Ownership of Rights

1.1 The Company’s logo, text such as “Hirokawa,” “Hirokawa Technology” and “HIROKAWA”, graphics, and combinations are registered trademarks of the Company. Without the Company’s written authorization, you may not display, use, or handle them in any other manner (including but not limited to copying, displaying, mirroring, uploading, or downloading), nor may you indicate to others that you have the right to display, use, or handle them in any other manner.


1.2 The intellectual property rights in all the products, services, technologies, and programs on the Company’s official platforms belong to the Company or its rights holders.


1.3 Unless otherwise stated by the Company, the Company owns all the rights (including but not limited to copyrights, trademark rights, patent rights, trade secrets, and all other related rights) to the information (including but not limited to text, graphics, images, photographs, audio, videos, icons, colors, layout designs, electronic documents, etc.) published on the website. Without the Company’s written permission, unauthorized use of the aforementioned content (including but not limited to reproduction, display, mirroring, uploading, or downloading of any content on the Company’s website) is prohibited. Where authorization is granted to browse, copy, print, or disseminate information from the Company’s website, such content may not be used for commercial purposes, and the use of all information and any part thereof must include this statement of rights.

II. Limitation of Liability

2.1. Users upload, provide, or publish relevant information on the Company’s official platform at their own discretion, including but not limited to user names, company names, contact persons and contact information. Related images and news are provided by users at their own discretion. Users shall bear full responsibility for any information they provide in accordance with the law.


2.2. The publication of works on the Company’s platform is intended to convey more information and does not imply that the Company endorses the views expressed or verifies the authenticity of the content.


2.3. The Company hereby reminds you that while using the Company’s platform, you must comply with the laws of the People’s Republic of China, must not endanger cybersecurity, and must not use the Company’s services or information to engage in others’ activities that infringe upon the reputation, privacy, intellectual property rights, and other lawful rights and interests. Notwithstanding the aforementioned notice, the Company assumes no liability for the reason and purpose of your use of the Company’s services.

III. Intellectual Property Protection

The Company respects and protects intellectual property rights and opposes any form of infringement of intellectual property rights. Any party that believes the website content of the Company’s platform is likely to infringe upon its or another party’s lawful rights and interests can notify the Company of the relevant details and valid supporting materials through our official channels. The Company will handle such matters as soon as possible in accordance with the law upon receipt.

Privacy Policy

The Company respects and protects intellectual property rights and opposes any form of infringement of intellectual property rights. Any party that believes the website content of the Company’s platform is likely to infringe upon its or another party’s lawful rights and interests can notify the Company of the relevant details and valid supporting materials through our official channels. The Company will handle such matters as soon as possible in accordance with the law upon receipt.


I. Scope of Application
II. Collection and Use of User Information
III. User Business Data and Public Information
IV. Use of Cookies and Similar Technologies
V. Security of User Information
VI. Special Provisions Regarding User Information of Minors
VII. External Links
VIII. Disclaimer
IX. Contact Us
X. Privacy Policy Updates

I. Scope of Application

1.1. This Privacy Policy applies to all services on the Company’s website. Services include web browsing and other services to be provided to you, as well as technical services provided to you through the Company’s website.


1.2. This Privacy Policy does not apply to services provided to you by third parties.

II. Collection and Use of User Information

2.1. Sharing

In principle, the Company does not share your user information with other organizations or individuals; however, we may share your information with third-party service providers so that they can provide us with services such as data analysis, payment processing, customer service, and marketing support. These service providers shall comply with strict confidentiality obligations.
For companies, organizations, and individuals with whom the Company share user information, the Company requires them to process user information in accordance with the explanation of the Company, this Privacy Policy, and any other relevant confidentiality and security measures.


2.2. Transfer

In the event of a merger, acquisition, or sale of assets, your information may become part of the transfer. If user information transfer is involved, the Company will require the new company or organization keeping your user information to continue to be under the restrictions of this Policy. Otherwise, the Company will require that company, organization and individual to obtain your authorized consent again.


In compliance with legal requirements or in response to government requests, we may disclose your information.

III. User Business Data and Public Information

Unlike your user information, the Company will handle user business statistics and public information in the following manners:

3.1. User Business Data

3.1.1. All the data that you process, store, upload, download, distribute and handle by other means through the services provided by the Company’s network is your user business data.

3.1.2. You are responsible for the source and content of your user business data. We advise you to carefully assess the legality of the data’s source and content. All results and responsibilities arising from the violation of your user's business data content to the laws and regulations, department rules or national policies shall be borne solely by you.


3.2. Public Information

3.2.1. Public information refers to any information you publicly share. Anyone may view or access this information while using or not using our website services.

3.2.2. If you discover that your personal information has been leaked while using the website of the Company, please contact us immediately so that we may take appropriate measures.

IV. Use of Cookies and Similar Technologies

4.1. To ensure proper operation of the website, provide you with a more convenient browsing experience, and recommend content that may interest you, the Company will store small data files called cookies in your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. The Company can only read cookies provided by itself.


4.2. With the help of cookies, we will display the information you need the next time you visit. Or we may use cookie files to identify your source website, so that we can track the effectiveness of the advertisements.


4.3. You can manage cookies according to your preferences, and you can also clear all cookies stored in the computer. Most web browsers do not have the function to block cookies. However, if you do so, you will need to adjust the user setting each time you visit the website of the Company. For detailed information on how to change the browser settings, please visit the relevant settings page of the browser you are using.


4.4 In addition to cookies, we also use other similar technologies on our website, such as web beacons and pixel tags. For example, the emails we send to you may contain links to content on our website. If you click on such links, the Company will track that click to help us understand your product or service preference so that we can proactively improve customer service experience. Web beacons are typically transparent images embedded in websites or emails. Through pixel tags in emails, we can determine whether an email has been opened. If you do not wish for your activities to be tracked in this manner, you may unsubscribe from our mailing list at any time.

V. User Information Security

5.1 The Company take reasonable and feasible measures to avoid collecting irrelevant user information. Your user information is retained by the Company only for the period necessary to achieve the purposes described in this Policy, unless a longer retention period is required or permitted by law. After the aforementioned user information retention period, the Company will delete or anonymize your personal information.


5.2. In the event of an unfortunate occurrence of a user information security incident (such as a leak or loss), we will notify you in time of the basic details of the security incident and its potential impact, the handling measures we have taken or will take, recommendations for you to independently prevent and mitigate risks, the remedial measures available to you, etc., in accordance with the requirement of laws and regulations. We will notify you in time of the relevant details of the incident by email, letter, phone, push notifications, or other means. If it is difficult to notify each subject of user data individually, the Company will issue a public announcement using reasonable and effective methods.


5.3. Additionally, the Company will report the handling of user information security incidents according to the requirement of the regulatory authorities.


5.4. We keep your collected user information within the territory of the People’s Republic of China. If, in accordance with legal provisions and for business requirements, personal information is transferred overseas, we will obtain your prior consent and inform you of the user information, the purpose of cross-border transfer, the recipient, security safeguards, security risks, and other relevant details.


5.5. In the event that the Company ceases operations, the Company will take reasonable measures to protect the security of your user information, including promptly ceasing further collection activities of user information, notifying users of the cessation of operations via individual notification or public announcement, and deleting or anonymizing the personal information in possession, etc.

VI. Special Provisions Regarding User Information of Minors

6.1. If you are a minor, we request that you ask your parents or legal guardians carefully read this Privacy Policy and that with the consent of your parents or legal guardians you use our services or provide us with information.


6.2. In cases where personal information of minors is collected with for using our products or services with the consent of parents or legal guardians, the Company will only use, share, transfer, or disclose such information when permitted by laws and regulations, with the explicit consent of the parents or legal guardians, or when it is essential to protect minors.

VII. External Links

7.1 The content of third-party websites linked from or to this website (hereinafter referred to as “external links”) is operated and managed by third parties, and the relevant rights and obligations are held and assumed by third parties. When using external websites, please comply with their terms of use.


7.2 In case of other websites being linked to this website, it does not imply that the Company has a special relationship with such external websites (for example, the Company endorsing the external website, the products, services, or companies described on that website, or the Company having an alliance or other special relationships with such external websites).


7.3 If you wish to link to this website, please contact us.

VIII. Disclaimer

While we exercise due care and necessary diligence regarding the information published on our website, we assume no liability for the following points:
(1) We do not guarantee that all information published on our website is entirely accurate, secure, or useful.
(2) We are not liable for server downtimes, information changes, suspension or interruption of information provision without prior notice, and any losses arising from the aforementioned circumstances.
(3) We are not liable for any losses arising from the use of our website.
(4) We are not liable for any losses arising from accessing other websites via links on our website.

IX. Contact Us

If you have any comments or questions regarding this Privacy Policy, please contact us at 021-56690869.

X. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in the law, adjustments to business practices, or technological advancements. Continuing to use the services implies that you accept the updated policies.

Last Updated: December 3, 2024