Service and Support

Welcome to the Hirokawa Support Center

We are dedicated to providing efficient and reliable transmission technology solutions for the semiconductor industry, driven by innovation to help customers optimize production efficiency and enhance product quality. We put customers first, delivering professional technical services and tailored solutions to meet their evolving needs, contributing to the progress of the industry.

Hotline

+86 -21-5669-0869

After-sales Service Transfer 8129
Sales Service Transfer 8101

Please call our hotline. Our professional sales and after-sales teams are ready to provide you with expert support.

Service Times:8:30~12:00 12:45~17:00

Technical Support

Need support? Submit your issue to our support team, and we will get back to you promptly.

Send us an email

Online chat

You can scan the QR code with WeChat to chat with our customer service representatives.

Service Network

We have established service points across multiple locations nationwide and built a comprehensive after-sales service system covering our entire product line to fully protect the rights of Hirokawa users.

*Local map schematic. For detailed map information, please refer to the version published by the Ministry of Natural Resources.

Updated: March 2025

Technical Support

Need support? Submit your issue to our support team, and we will get back to you promptly.

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